Shipping Info
DJ City endeavours to process all orders within 2 days of receiving payment,
if there are any problems with the order our friendly customer service staff will contact you.
FREE Shipping
DJ City offers FREE shipping* on most orders over $50. We use Auspost’s eParcel service, ensuring your items are tracked from dispatch to delivery.
**Free Shipping does not apply to WA, NT, Far North QLD, TAS, or any non-metropolitan or remote locations within Australia, as determined by us. Shipping charges to these areas will be displayed in your cart during checkout.
*Free Shipping is also not available for large or bulky items, as well as orders that include Open Box / B-Stock products.
Large and Bulky Items
For products over 20kg and large/bulky products we use Startrack to deliver your order.
We will require a physical delivery address to send your order, as Startrack cannot deliver to a PO Box.
Express Shipping
DJ City offers express shipping. Express shipping is available for most* orders less than 20kg,
we use AusPost’s Express shipping service.
*Express shipping is not available to WA, NT, Far North QLD, TAS
or any non-metropolitan or remote location within Australia, as determined by us.
Regular shipping options to these locations will be displayed in the cart during checkout.
If you require a more expeditious shipping option,
contact our support team for an estimate.
Shipping Times
Standard Shipping times within Australia rage from 2 – 6 business days,
for rural and remote locations we recommend visiting the
Auspost
or
Startrack
websites for shipping times.
