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Privacy Policy

Your Privacy

Privacy Policy

This Privacy Policy outlines a number of principles concerning the privacy of individuals when visiting the DJ City website.

DJ City respects our customer’s privacy and appreciates your trust. In order to provide customers with the best possible experience and promote confidence when visiting our online store, DJ City are bound by the National Privacy Principles in the Privacy Act 1988 (the Act). We have invoked internal policies and procedures to ensure that all personal information that we collect, store and use is handled in accordance with the National Privacy Principles.

Contact Us

DJ City welcomes your comments regarding our Privacy Policy and if you would like further information, please contact us by any of the following means during business hours Monday to Friday.

318 Hammond Road,
Dandenong, VIC 3175,


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  • Collection of Your Personal Information

    The personal information we collect and hold is what is reasonably necessary for our business functions and activities.

    DJ City collect and hold personal details such as your name, addresses, telephone numbers and e-mail addresses.

    During the placement of an online order, DJ City also collects the IP address used to connect your computer to our website. This is done for your protection for tracking purposes in the unfortunate event that someone gains access to your personal or financial information and opens an account, or makes purchases under your name.

    DJ City uses a Secure 3D Third Party payment method, which uses both the Verified Visa or the Mastercard Secure Code systems. This means that no credit card details are collected or stored though DJ City, payments are applied by the credit card company used.

  • Sharing of Your Personal Information

    Under no circumstance does DJ City share any of the personal information collected through our website. At no point in time will we share information with any third-party unless absolutely necessary to complete your online order process.

  • Accessing Your Personal Information

    DJ City gives any account holder access to all Personal Information collected through our website. Customers have the ability to create an account using the website, of which they can change and edit any of the Information we hold at any given time. For more information such a purchase history, or if you wish to update details, please contact us so we can process your request.

  • SMS Marketing

    At DJ City, we respect your privacy and are committed to protecting your personal information. This segment of our privacy policy outlines how we handle the use of SMS for marketing purposes, as well as our promise not to provide your information to third parties.

    SMS Marketing:
    If you have provided us with your phone number and have opted in to receive SMS messages from us, we may send you promotional messages, updates, and other information related to our products and services. We may also use automated technology to send these messages, such as an auto-dialer or a pre-recorded voice message. If at any time you wish to stop receiving SMS messages from us, you may reply with the word “STOP” or follow the opt-out instructions provided in the message. Please note that even if you opt-out of receiving SMS messages, we may still send you non-promotional messages, such as account or transactional messages, as necessary.

    Third-Party Information Sharing:
    We do not share your personal information, including your phone number or SMS message history, with third parties for their marketing purposes. We may, however, share your information with our trusted service providers who help us in running our business, such as those who provide technical or customer support, or who process payments on our behalf. We require our service providers to maintain the confidentiality and security of your information, and they are not authorized to use your information for any purpose other than providing services to us.

    We take your privacy seriously and strive to protect your personal information. If you have any questions or concerns about our use of SMS for marketing or our information-sharing practices, please contact us at [email protected]