Customer Support

DJ City is an Australian company operating from our head office and warehouse located in Dandenong South, Melbourne.

We are contactable 6 days a week at any of our 4 locations.
Our Customer Service team can be contacted on:

Address: 318 Hammond Road, Dandenong South, VIC, 3175
Telephone: (03) 9706 5359
Email: sales@djcity.com.au

Service Department

Located at our Dandenong head office, our experienced and qualified technicians can service and repair all types of DJ, lighting, and pro audio equipment.

For service enquiries call our Dandenong store on (03) 9706 5359, or send us an email at sales@djcity.com.au. You are also welcome to bring your service items to any of our four DJ City Store locations, and we will transfer it to the service department for you.

*Please note: DJ City is not currently accepting products outside of their warranted period for service or repair. For more information about Warranty Repairs, please refer to out Returns Policy page.

 


 

Service Charge

Service Charge is $80 per hour (prices include GST) plus any parts that may be required for your repair or service.  An inspection fee applies to non-warranty items and must be paid before the unit can be accepted. After inspection we will provide a quote for your job.  If you decide to proceed with the job, the inspection fee is waived and used for the 1st hour or labour.

Our Service Centre is located at DJ City Dandenong:

Att: Service Department 
318 Hammond Road  
Dandenong South 
VIC 3175 
Please ensure that you include a copy of the return authorisation form with your return.
 

TO BOOK A SERVICE, REPAIR OR WARRANTY RETURN CLICK THE ICON BELOW