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Customer Support

Customers First

Quality Customer Support

At DJ City, we’re well known for our excellent customer support. We treat all customers with the same quality of service, regardless if it’s online, or in-store. We strive to ensure that you receive all the support you need, from helping you pick the right product, all the way until your goods reach the door.

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Product or General Enquiry?

Have a question about an online order? Our customer support team are available MondayFriday to assist any enquiries you may have regarding your orders with us.

Our customer support team are more than happy to help in any way they can.

To contact customer support, please email us at [email protected].

Online Order Enquiry?

If you have any questions regarding stock levels, warranty, sales or just want some advice on the items you’re looking into?

Our expert sales team are ready to help you out!

To speak with a sales representative please email us at [email protected] or call us at 1300 352 489.

How can I check my order status online?

The order cut-off time is the last opportunity you have to submit, change or cancel your order for same day Click & Collect.

Enter the order number and the order email address below, and we will send the order details to your email.

Check your online order