Shipping Info
DJ City endeavours to process all orders within 2 days of receiving payment,
if there are any problems with the order our friendly customer service staff will contact you.
FREE Shipping
DJ City provides FREE* freight for most orders over $50,
we use Auspost’s eParcel service so your items are tracked from dispatch to delivery.
*Free Shipping is not available to WA, NT, Far North QLD,
TAS or any non-metropolitan or remote location within Australia, as determined by us.
Shipping charges to these locations will be displayed in the cart during checkout.
Large and Bulky Items
For products over 20kg and large/bulky products we use Startrack to deliver your order.
We will require a physical delivery address to send your order, as Startrack cannot deliver to a PO Box.
Express Shipping
DJ City offers express shipping. Express shipping is available for most* orders less than 20kg,
we use AusPost’s Express shipping service.
*Express shipping is not available to WA, NT, Far North QLD, TAS
or any non-metropolitan or remote location within Australia, as determined by us.
Regular shipping options to these locations will be displayed in the cart during checkout.
If you require a more expeditious shipping option,
contact our support team for an estimate.
Shipping Times
Standard Shipping times within Australia rage from 2 – 6 business days,
for rural and remote locations we recommend visiting the
Auspost
or
Startrack
websites for shipping times.
