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DJ City Jobs

Career Opportunities

  • Customer Support Specialist - Dandenong South, VIC

    About the Role

    DJ City is seeking an experienced and highly motivated Customer Support Specialist for a full-time position at our Dandenong Head Office.

    Due to our continued success and rapid growth, we are excited to offer an opportunity for the right person to join our expanding team.

    DJ City is Australia’s fastest growing retailer of DJ equipment, lighting, and professional audio products. Our success is driven by a passionate team dedicated to delivering exceptional customer service and industry expertise.

    We are looking for an enthusiastic friendly and outgoing individual with a willingness to learn, a passion for sales, and a strong motivation to succeed. Experience in sales and customer service is highly regarded, along with a genuine interest in DJ, lighting, or pro audio products.

    This role offers an outstanding career opportunity with ongoing training and development, staff discounts across all brands, and the chance to work alongside a supportive and energetic team.

    If you’re passionate about music technology and enjoy helping customers find the right solutions, we’d love to hear from you.

     

    Key Responsibilities

    Your day today duties and responsibilities will include:

    • • Respond to customer enquiries via phone and email
    • • Manage order-related enquiries, updates and issues
    • • Assist customers with troubleshooting and product-related questions
    • • Process returns, warranty claims and service requests
    • • Liaise with suppliers, freight companies and internal teams
    • • Resolve issues efficiently while delivering an outstanding customer experience
    • • Contribute to continuous improvement of customer support processes

     

    The Successful Applicant Will Have:

    • • A strong work ethic and desire to contribute to a high performance team culture
    • • A genuine interest in sound, lighting, DJ, and professional audio equipment
    • • A self-motivated, proactive attitude with a drive to succeed
    • • Professional, friendly and patient approach when dealing with customers
    • • Strong problem-solving skills and initiative
    • • Strong problem-solving skills and attention to detail
    • • Previous experience in a customer-facing role such as retail, hospitality, events, sales, technical support, customer service or similar
    • • The ability to work independently and as part of a team

     

    What We Offer:

    • • Competitive salary package (negotiable based on experience)
    • • Superannuation
    • • Career growth opportunities and ongoing development within a rapidly growing company
  • Sales Consultant - Smithfield, NSW

    About the Role

    DJ City is seeking an experienced and highly motivated Sales Consultant for a full-time position at our Smithfield, Sydney store.

    Due to our continued success and rapid growth, we are excited to offer an opportunity for the right person to join our expanding team.

    DJ City is Australia’s fastest growing retailer of DJ equipment, lighting, and professional audio products. Our success is driven by a passionate team dedicated to delivering exceptional customer service and industry expertise.

    We are looking for an enthusiastic friendly and outgoing individual with a willingness to learn, a passion for sales, and a strong motivation to succeed. Experience in sales and customer service is highly regarded, along with a genuine interest in DJ, lighting, or pro audio products.

    This role offers an outstanding career opportunity with ongoing training and development, staff discounts across all brands, and the chance to work alongside a supportive and energetic team.

    If you’re passionate about music technology and enjoy helping customers find the right solutions, we’d love to hear from you.

     

    Key Responsibilities

    Your day today duties and responsibilities will include:

    • • Processing and dispatching online orders
    • • Providing exceptional customer service and handling counter sales
    • • Managing stock control and inventory
    • • Performing basic maintenance and setup of lighting and audio equipment
    • • Answering phone calls and assisting with customer enquiries
    • • Carrying out general store and operational duties as required
    • • Communicating and collaborating with associated companies and team members

     

    The Successful Applicant Will Have:

    • • A strong work ethic and desire to contribute to a high performance team culture
    • • A genuine interest in sound, lighting, DJ, and professional audio equipment
    • • A self-motivated, proactive attitude with a drive to succeed
    • • Minimum 2 years’ experience in a similar sales role
    • • Strong problem-solving skills and initiative
    • • Experience using Microsoft Office applications, including Word and Excel
    • • Excellent customer service skills and professional phone manner
    • • Outstanding communication and interpersonal skills
    • • The ability to work independently and as part of a team

     

    What We Offer:

    • • Competitive salary package (negotiable based on experience)
    • • Attractive commission structure and performance bonuses
    • • Superannuation
    • • Career growth opportunities and ongoing development within a rapidly growing company