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DJ City COVID-19 Update

COVID-19 UPDATE

COVID UPDATE

Due to the latest government restrictions, our Victoria and NSW based DJ City stores are temporarily closed. Click & Collect is available and our online and delivery services will be operating as usual.

Please note strict health and safety guidelines are in place including social distancing measures and limits to how many people are in our stores.

CLICK & COLLECT

Click & Collect is available and operating at all stores for added convenience.

AUSTRALIA POST DELAYS

Australia Post is currently experiencing major delays and much longer than usual delivery times due to massive parcel demand. We’re closely monitoring the situation and will continue to update when delays begin to ease.

PHONES RINGING OUT / BUSY

Rest assured, your phone call is very important to us. Our staff members are working extremely hard, however, increased demand has meant we’re receiving an overload of phone inquiries. If you’re unable to get through, please contact us here, or via our online chat. We appreciate your understanding and patience during this unprecedented time.

STOCK SHORTAGES & ETAs

Due to massively increased demand, delayed shipments, and factories still recovering in China; there are some products currently in short supply. Unfortunately, this is resulting in some ETA’s continuing to be pushed forward. On that note, please keep in mind our ETA’s are always ESTIMATED and are subject to change. We’re continuing to do our best to acquire stock to fulfill your orders, and appreciate your patience.

With longer than usual delays, stock shortages, and troubles getting through on the phones we understand frustrations are running high. DJ City thank our valued customers for showing understanding and patience during this unprecedented time and want to ensure you we’re doing everything we can to get your orders out to you as soon as possible.

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