Delivery Information

DJ City will ship your order to anywhere in Australia. With an extensive warehouse full of stock, our dispatch team will endeavour to process your order within 2 business days of payment being received.

As a default, orders are shipped from our Dandenong South, VIC dispatch facility unless inventory requires otherwise.

DJ City uses Australia Post e-Parcel which is estimated at 3 to 7 Business Days for delivery (depending on your location).

Once your order is processed, you will receive an email with your tracking information and details of your order. You can track your items via the AusPost or StarTrack websites.

If for some reason there is a delay or we are unable to fulfil your order, we will notify you as soon as possible with a solution

Please note: DJ City makes every effort to ensure that the information on our website is accurate. However, we cannot be held responsible for any error or omission that is beyond our control. We also cannot offer compensation to customers for any system errors that are beyond our control.

 


 

FREE Shipping

In order to provide our customers with the best possible deal on our products, 80% of our massive online range can be purchased with Free Shipping, which means no additional freight costs have to be paid and your product will be delivered to your doorstep free of charge.

 


 

Shipping Times

For an estimate on delivery times to your specific location, please check the online Transit Time Calculator for Australia Post. If your order is for a larger item, please check the StarTrack ETA Calculator.

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Express Shipping

If you need your product in a hurry and you are happy to pay a bit extra to get it faster, DJ City offer an express shipping option through StarTrack Express. Express Shipping is currently a manual process. To organise express shipping for your order, please contact our Customer Support Team on 03 9706 5359 so they can arrange your items to be express posted.

 


 

International Shipping

Unfortunately, DJ City currently do NOT accept any international orders.